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If the transcripts to my calls to at&t were discovered......

September 28, 2010 by Mrs. Cheese   Comments (5)

me:this should be easy.........
att: please say or enter account number you are calling about
me:904*******
att: did you say 904nottherightfuckingnumber
me:*sigh* (looks at phone, unlocks screen etc, starts to enter number)...
att:im sorry i didnt catch that, please say or enter the number you are...
me: NINE ZERO FOUR....
att:im sorry did you say......
me:oh crap........
me: SPEAK TO SOMEONE
att: did you say billing?
me: NO
att: im sorry, i didnt catch that, please hold while i get someone to help you with that.....
*elevator version of sexual healing*
me:fuck ............
*bong rip*
att: hello, this is (one of the many people you will speak to and not remember) can i get the account number your calling about....
me: yea, 904*******
*long awkward silence after she gets all the account info with typing noises and the sounds of people laughing in the background, kinda an ominous sign now that i think about it...*
att: so what can i help you with today
me: my internet isnt working....
att:is the modem plugged in?
me:.......yes.(seriously?)
att: which lights are on on the modem?
me:all but the internet are green.
att:so the dsl light isnt red?
me:.......no, its green, every light but the internet one is green.
att: annnnnnnddddd, what about the ethernet, is that plugged in?
me:..... everything was fine until the internet light went red, the rest are green, i havent touched anything....
att: hmmm, well im showing that your internets on...
att: ok, try unplugging it, ill tell you when to plug it back in after 30 seconds
me:.....*sigh*ok, its unplugged (i start counting in my head)
*she starts counting out loud, one mississsippi.....two mississippi*
me: ...*a little mumble of me saying fuck*
att:what was that?
me:*cough*oh, i didnt say anything 
*REALLY awkward silence*
att:ok mam, plug it back in
*type, laughter and another awkward silence*
att:all the lights should be green now
me:all of them are....but the internet light
*type, laughter, type, awkward silence*
att:my system is showing that you are fully connected to the internet
me: well, my modem is telling me that i am in fact, not connected to the internet..
*awkward silence, typing*
att:hmmmmm......please hold.....
*elevator version of sexual healing, bong rip*
me: *sing along and catch myself* .......(i still feel slightly ashamed by that moment, i claim temporary hold insanity)
att: Welcome to att, please enter say or enter the account..
me:FUCK.....nnnnniiiiiiinnnnnnnneeeeee zzzzzzzzzzeeeeeeeerrrrrrrrooooooo fffffoooooo.....
att:im sorry i didnt catch that.....did you say....
me: FUCK FUCK FUCK
att: billing?
me:fuck you!fuck you! NO!
att:i think you said, billing! is that right?
me:NOOOOOOOOOOOOOO SPEAK TO SOMEONE
att:so that i can get you to the right department, please tell me what you are calling about
me: no internet, NOOOOOO  IIIIIIINNNNNTTTTEEEEERRRRNNNNNEEEET
att: let me connect you with someone who can help you with that......
me: oh for fucks sake.......are you kidding me........please no...
...........
.......
*SEXUAL HEALING, SEXUAL HEALING SEXUAL HHHEEEEEAAAAALLLIIIIINNNG*
me: omfg........

that happened to me a few weeks ago and i spent a total of 8  hours on the phone doing the same shit! they are crazy fucks! and now i have all their number for america only ! lol

Miss Cupcake 3182 days ago

yea, and gotta love their 24/7 tech support, that tells you to call back during normal working hours lmao....

Mrs. Cheese 3182 days ago

have so been there. maybe one company shouldnt try to run phone and internet for all of the usa?

blissfuljess 3182 days ago